American Side Road Cycles Standard Policies and Limited Warranties for Russ Wernimont Designs Products
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Cancellations:
Orders on any special ordered items cannot be canceled. Cancellation
of other orders must be received prior to shipment. |
Back Orders:
Not all products are available for immediate shipping. If you
require expeditied shipping, please state this in the Special
Instruction section of your order form. Items temporarily out
of stock will be shipped automatically when available unless
you request NO BACK ORDERS. |
Warranty:
American Side Road Cycles sale of Russ Wernimont Design's products is without warranty,
expressed or implied. American Side Road Cycles will warrant a Russ Wernimont Designs manufactured
defect for one year. American Side Road Cycles shall be liable only
for the value of the item warranted. American Side Road Cycles and Russ Wernimont Designs is
not responsible for failure of any product that results from
normal wear and tear, misuse, modification or improper installation.
American Side Road Cycles and Russ Wernimont Designs reserves the right to inspect all returned
items for conformance to our stated warranty policy.
Chrome plating is a delicate cosmetic finish and is not designed
for long lasting use in billet aluminum or steel parts. Chrome
Platers will only warranty their chrome plating until it is installed
on a motorcycle or other vehicle. NO CHROME WARRANTY AFTER INSTALLATION!
You should expect tiny blemishes or scratches on chrome. Chrome
Platers can only strive for perfection. Once a week or after
every ride, use a good chrome cleaner to remove road dirt and
other contaminants to help protect your chrome. The following
is a list of chemicals that will damage your chrome plated part:
Battery acid, brake fluid, transmission fluid, dust residue from
brake pads and power steering fluid. |
Return Policy:
DO NOT install parts prior to reading this!
RETURN POLICY Read Completely Prior to Opening / Installing Part(s).
Warranty claims, product returns, and / or incorrect orders or
shipments must be addressed as follows: |
PACKAGE DAMAGE / LOSS:
Parts lost or damaged in shipment are not the responsibility
of American Side Road Cycles or Russ Wernimont Designs. If your part(s) are damaged or lost
during shipment, you must contact the delivery carrier and file
a claim within 24 hours. For packages damaged during shipment,
save the box and packaging materials until the package can be
inspected by the carrier. |
DAMAGE OR DISCREPANCY
CLAIMS:
American Side Road Cycles must be notified WITHIN 72 HOURS OF RECEIPT
OF SHIPMENT, AND PRIOR TO INSTALLATION, of any and all damages
/ discrepancies to your shipment. Please note: Claims for damage
outlined below WILL NOT BE VALID once the part has been installed.
Inspect each part thoroughly for dents, chips, scratches, gouges,
flaws, etc. and report any such damage to American Side Road Cycles
by e-mail within 72 hours of receipt. |
WARRANTY CLAIM RETURNS:
Return requests for dents, scratches,
flaws, etc. will not be allowed after 72 hours of receipt or
if an item has been installed. Returns will not be accepted without
pre-authorization from American Side Road Cycles. You must contact
American Side Road Cycles for a Return Materials Authorization Number
(RMA). The RMA must be clearly marked on the outside of the package.
Packages without the RMA on the outside of the package will be
refused. A RMA does not indicate warranty approval. Approval
/ disapproval will be determined after our physical inspection
of the returned part(s). Parts must be re-packaged carefully
in our boxes with our packaging to prevent damage. The Customer
is responsible for merchandise damaged in shipping due to inadequate
packaging. Shipment will not be accepted freight collect. American Side Road Cycles is not responsible for freight charge on returns. Non-warranty claims will be subject to exchange only. |
NON-WARRANTY RETURNS:
Request to return product must
be arranged within 15 days of the invoice date and are subject
to a 20% re-stocking fee and all freight charges. Returned products
must be in absolutely new and unused condition. Installed parts
are not returnable, except for warranty issues as stated above.
Returns will not be accepted without pre-authorization from American Side Road Cycles. Contact American Side Road Cycles for a Return Materials Authorization Number (RMA) and clearly mark the number
on the outside of the package. Packages without a RMA will be
refused. Parts must be re-packaged carefully in our boxes with
our packaging to prevent damage. The Customer is responsible
for merchandise damaged in shipping due to inadequate packaging.
Shipments will not be accepted freight collect. American Side Road Cycles is not responsible for freight charges in returns. Non-warranty claims will be subject to exchange only. |
PACKAGING FOR RETURN:
Parts must be re-packaged carefully in our boxes with our packaging
to prevent damage. The Customer is responsible for merchandise
damaged in shipping due to inadequate packaging. We suggest returns
be shipped in a manner that provides the shipper with tracking
ability so receipt can be verified. Shipment will not be accepted
freight collect. American Side Road Cycles is not responsible for
freight charges on returns. |
Warning:
Russ Wernimont Designs products are not DOT approved
or EPA approved. Some of these items could affect or void your
manufacturer's warranty. |